The Level 6 Diploma in Reception Services is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. They will wish to progress as a qualified receptionist. Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.
The qualification covers reception services , customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.
On completion of this qualification candidates may progress into employment as a receptionist, or to the following City & Guilds qualifications:
• City & Guilds Level 3 Advanced Diploma in Reception and Front Office Services
• City and Guilds Certificate in Hospitality and Catering Principles 7091-03
Start & End date: 1 January 2024 - 31 December 2024
- Assessor: Marisa de Wet
- Assessor: Natasha Muller
The Level 6 Diploma in Reception Services is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. They will wish to progress as a qualified receptionist. Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.
The qualification covers reception services , customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.
On completion of this qualification candidates may progress into employment as a receptionist, or to the following City & Guilds qualifications:
• City & Guilds Level 3 Advanced Diploma in Reception and Front Office Services
• City and Guilds Certificate in Hospitality and Catering Principles 7091-03
Start & End date: 1 January 2024 - 31 December 2024
- Assessor: Marisa de Wet
- Assessor: Natasha Muller